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General > Customer Satisfaction
Customer Satisfaction
We take great care and pride in our product quality and service.
Included are genuine customer comments that we have received in recent months, we look forward to adding yours soon!
"Hello Mandy,
Sandra, Stockport
My enquiry was replied to within a day, the product I wanted was both in stock and a hundred pounds cheaper than a local furniture shop. The woman I spoke to on the phone was both friendly and efficient. The man who delivered my order (just a week after placing it) was polite and helpful. The furniture was delivered in perfect condition and properly treated with oil. I recommend thefurnitureseller to all.
Bob, London
"Just a quick to email to say a huge 'Thank You' to Mandy and Chris for providing such an amazing service yesterday. Chris went out of his way to get the delivery to me quickly and it is very much appreciated. Best regards", RW - Cobham
Dear furnitureseller,
I am writing to confirm the safe delivery of my order. I have been completely satisfied by your service. You kept me informed about the progress of my order by telephone.
Your carrier also contacted me to confirm the delivery and the goods arrived "first thing" in the morning as promised. I worry about ordering a large mirror through a website but this was in perfect condition when unwrapped. Thank you from a satisfied customer.
John from Stirling "Hi Mandy & Chris, I just wanted to drop you an email to say the cabinet looks great and we are really pleased with it - you said it would be worth the wait and it was! Thanks for keeping me up to date with progress - we'd have no hesitation using you again. "Dear furnitureseller, We just wanted to say thank you for providing not only beautiful furniture at a reasonable price, but what we would describe as one of the best retail customer service experiences! We often find customer service in the UK appalling, but you managed to prove that providing GREAT service is not impossible. Not only were you both friendly and informative but you provided your products in a timely manner, while keeping us informed! Thanks again for everything and good luck in the future! Kindest regards," Jason and Joanne T |
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